Shipping policy

Last Updated: April 27, 2026

Shipping

We currently ship within the United States only. At this time, international shipping is not available.

Orders are processed promptly and released to our shipping partners as quickly as possible. Once an order has been fulfilled and picked up for shipment, it is considered in transit and can no longer be canceled or modified.

Order Cancellations

If you need to cancel or adjust your order, please contact us as soon as possible at support@choixskin.com

While we will always do our best to accommodate your request, we are unable to cancel or make changes once an order has been processed and handed off for shipment.

Returns & Exchanges

We understand there may be occasions where a product isn’t the right fit.

We offer a 14-day return and exchange window from the date your order is delivered. If you change your mind, you may return your item for a refund provided it meets the requirements below.

To be eligible:

Items must be unused, unopened, and in their original packaging
All seals, inserts, and components must be intact

All returns are subject to inspection. We reserve the right to refuse a return or exchange if it does not meet these conditions.

To initiate a return or exchange, please contact: support@choixskin.com

Refunds

Once your return is received and approved, please allow up to 7 business days for your refund or exchange to be processed.

Please note:

Original shipping charges are non-refundable
Return shipping costs are the responsibility of the customer
We do not offer free returns or exchanges

Additional Notes

We take care in ensuring every order meets our standards before it leaves us. If your order arrives damaged or incorrect, please contact us promptly so we can make it right.

Choix Skin reserves the right to update this policy at any time.